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Very bad Lagging sending orders, cancelling, and exiting orders

Tour app lags very bad when placing orders sometimes. It will literally kick me out after I have sent in an order and I try to restart and it cannot go past the orders thing that it loads before going into the chart. The order system has lost me a few accounts because of this order lagging problem. Even when I am on the chart. A lot of times I try to exit a trade and it will not exit just get the pop up that order is trying to go through but it takes sometimes a minute or two. That is crazy because like I said before, I have lost a few accounts because I couldnt exit or because the app kicked me out and I couldnt get back in. I hope you guys can fix this issue because trading on a platform that doesn not react to the entry exit buttons immediately is detrimental to anyones trading and any good trader will not use a platform like that. The other issue with this lagging of the order system is that sometimes I would be able to finally get out of the trade but my stops and take profits would not go away and before it would start working again, my account was blown because since my order was no longer in the system, price hit my stops and entered a new trade that I did not want and because of the extreme lagging. I have many trader friends that stopped using your guys app because of this problem with the orders. Sad to say I have to stop using your platform and inform my friends to not use your platform either until a time when you guys can fix this problem with the extreme lagging of the order system.

skrysiak308530 days ago
1

Default/Fallback Symbol

If the cached/remembered symbol doesn’t exist in the fetched list, use the first element/symbol in said list as default.

User7 months ago